The importance of storytelling in bringing about reconciliation. This book draws from the disciplines of theology, psychology, sociology and anthropology to unveil the mysteries of cognitive and affective engagement that bring about the change in attitude, behaviour and relationship that reconciliation requires and introduces a three-dimensional relational model of the process. The strategic implications of the model for social policy are outlined emphasising the need for developing a constructive public awareness that facilitates reconciliation. In particular the role of the mass media in preventing reconciliation is considered. The book looks at how narrative facilitates or hinders reconciliation and highlights the importance of harnessing effective means of mass communication to assist reconciliation.